Sales Support Associate - Commercial Banking

Full Time
Junior (less than 3 years)
English, Cantonese, Mandarin (Putonghua)

Job Description

Sales Support Associate - Commercial Banking

Location: Asia Pacific-Hong Kong-Hong Kong Island-Central

Some careers shine brighter than others
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.
HSBC Commercial Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions.  With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.
We are currently seeking a high caliber professional to join our team as Sales Support Associate
Principal responsibilities
  • Provide general administrative and support on a regular and ad hoc basis to the various departmental team heads
  • Supervise all aspects of the Commercial Banking Insurance and Investment teams’ daily administrative needs and ensure the office environment is professionally maintained in general
  • Liaise with HSBC Technology and Services for user account profile maintenance and telecommunication arrangements, the preparation of Group Service Request and system requests, raising and following up for BuySmart ordering, and coordinating on Insurance team system problems
  • Maintain registers of campaign souvenirs and records
  • Arrange meeting rooms and venues and provide support in setting up the venue, facilities and equipment
  • Liaise with relevant department on building maintenance, office relocation arrangements, air conditioning and new services, ensuring issues are handled promptly and effectively
  • Consolidate items such as business expenses, quality measures and event enrolment
  • Prepare payment requests to ensure timely payments for approval
  • Consolidate individual business pipelines and prepare or generate manual management information reporting for general management reporting and district meetings
  • Prepare General Insurance historical commission and coordinate switching
  • Generate orphan case reassignment reports and upload for reassignment records


  • Form 7 or above with significant relevant working experience. Degree holder with less experience will also be considered
  • Solid general insurance and investment knowledge
  • Good office administration, time management and interpersonal skills
  • Strong interpersonal and communication skills with good spoken and written English and Chinese, fluency in Putonghua is an advantage
  • Proficient in Word, Excel and PowerPoint   
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Technical Skills

  • Adobe Air
  • Cash Management
  • Management Reporting
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word
  • Telecommunications
  • Wealth Management