Reputational Risk Manager - Financial Crime Compliance


Technical Skills

  • Compliance
  • Corporate Communications
  • Due Diligence
  • Futures
  • Operational Risk
  • Quality Assurance
  • Risk Management
  • Training

Job Description

Reputational Risk Manager - Financial Crime Compliance

Location: Asia Pacific-Hong Kong-Kowloon-Tai Kok Tsui

Some careers grow faster than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.
Financial Crime Compliance aligns current activities within Global Risk and helps to build these into a more integrated framework to conduct Customer Due Diligence which enables HSBC to manage financial crime risk more effectively. It builds stronger controls to improve the way Financial Crime Compliance risks are managed in order to spot gaps as well as trends so that the team can take action. It proactively gathers and analyses financial intelligence in a smart way so that suspicious transactions, activities or connections can be identified and we can adequately protect our customers from the threat of financial crime.
We are currently seeking a high caliber professional to join our team as Reputational Risk Manager.
Principal responsibilities
  • Implement Group wide standards and policies on reputational risk and client selection consistently across the Asia Pacific region at the direction of the Global Reputational Risk Management function
  • To produce regional view on reputational risk to senior management in Asia Pacific and Global via regional and or Global Financial crime compliance by coordinating with Asia pacific lines of business
  • Act as delegate to the Head and Senior Manager of regulatory compliance and financial crime compliance
  • At relevant regional level risk committees and meetings.
  • Serving as an advisor to the Regional Lines of Business and the Regional Compliance functions and managers, applying expert knowledge in the specialised area of reputational risk.
  • Work with various functions within financial crime compliance Asia pacific and the Global Reputational Risk Policy and Client Selection Team and the Secretariats to ensure efficient progression of reputational risk matters from trigger to execution. 
  • Produce standardised reports and Management information on reputational risk management cases handled within the region.
  • Identify emerging reputational risk issues and address or escalate as appropriate.
  • Identify regional training needs on reputational risk and prepare relevant training materials
  • Serve as a trainer to Asia lines of business as required
  • Prepare management information material in order to identify emerging reputational risk and client relationship issues and decide how they should be addressed and or escalated.
  • Advise the Global Reputational Risk Management team of such issues and their potential impact.
  • Review and contribute to regional risk metrics to ensure reputational risk is coherently reflected across the region.
  • Support the Asia pacific Reputational Risk Management Team as directed through the provision of reports and papers and conducting of research related to reputational risk matters.
  • Work with direct reports to or their delegates Regional Heads of Financial crime compliance and regulatory compliance collaboratively, inputting expertise to help devise and implement effective strategies for managing reputational risk matters within the region. 
  • Serve as a subject matter expert on industry accepted best practices in managing reputational risk, providing direction, advice and guidance to regional management teams as they discharge their responsibilities consistent with HSBC risk appetite.
  • Assist the business to support the Regional Heads of Financial crime compliance and Regulatory compliance in the provision of reports on a region wide basis to the various committees which have responsibilities for reputational risk, client selection and Compliance matters.
  • Ensure that the Asia pacific Head of Reputational Risk Management and in turn Global Head of Reputational risk and regional executives are appropriately advised of material reputational risk matters via appropriate forums.
  • Help Asia pacific and in turn the Group work effectively with regulators, non-governmental organisations and industry bodies in the region on reputational and Compliance matters to ensure that the Groups interests are protected and professional and positive relationships are fostered.
  • Assisting Head, and Senior Manager, of reputational risk and work closely with the Line of Business Heads of Reputational Risk Management and respective Reputational risk Secretariats in managing caseload and escalations to Asia pacific and or Group governance committees
  • Work with the business lines and the Lines of business Heads of Reputational risk Secretariats to provide advisory support on cases and quality assurance over papers and reports to be submitted to the various governance committees and meetings. 
  • Implementing a consistent framework for managing reputational risk both in substance and process across all business lines within the Asia pacific region. 
  • Ensuring the effective implementation and embedding of global policies relevant to reputational risk and well-crafted cascade and dissemination strategies.  
  • Taking account of the perspectives of different stakeholder’s customers, regulators, industry specialists, shareholders in managing and mitigating against reputational risk. 
  • Coordinate with regional and Global stakeholders to achieve a balance between the expectations and demands of each.
  • Stay abreast of industry and regulatory developments that have an impact on HSBC management of reputational risk.
  • Collaborating with the communications function in managing reputational risks that emanate from unforeseen sources, including both internal and external.
  • Working with Regulatory Compliance to maintain a focus on the conduct agenda and helping identify and mitigate potential future reputational risk issues inherent in regulatory developments.
  • Continually raising awareness within the business on their responsibilities as owners of reputational risk to the bank. 


  • Experienced professional with experience gained within the financial services industry particularly with exposure to such business lines as Global Markets, Corporate Banking, Private Banking, Retail including insurance or in the area of Compliance regulatory or financial crime or operational risk framework
  • Able to demonstrate expertise in the field of reputational risk management and gain the confidence of management and colleagues.
  • Broad knowledge of Compliance operations and requirements and the Groups businesses and structure.
  • Experience in roles where successfully mitigating reputational risk is evident.
  • Proven ability to exercise sound judgment, based on expert knowledge of reputational risk and client relationships. Seen as a point of authority within the region.
  • Lateral thinker and problem solver working in a complex environment where there are frequently conflicts to be resolved.
  • Excellent communicator with strong inter personal, influencing and relationship building skills.
  • A self-starter with the ability to organize and prioritise effectively. 
You’ll achieve more when you join HSBC.
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Employment TypeFull-time
Education LevelNon-specified
HSBCPrivate Banking and Wealth Management

1 Queen's Road Central, Central

directions_walk6 mins walk from Central Station