Platform Manager, Business Management Support - Global Private Banking


Technical Skills

  • Business Analytics
  • Compliance
  • Internal Control
  • Marketing
  • Performance Management
  • Relationship Management

Job Description

Platform Manager, Business Management Support - Global Private Banking

Location: Asia Pacific-Hong Kong-Hong Kong Island-Central

Some careers shine brighter than others
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.
HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do.
We are currently seeking a high caliber professional to join our team as Platform Manager, Business Management Support.
Principal responsibilities
  • Responsible for implementing and operating their internal controls as well as monitoring the ongoing effectiveness of these controls to gain assurance that key controls are operating in line with risk appetite and any regulatory and firm requirements.
  • Provide business analysis and administrative support to Relationship Management Teams for the Hong Kong market 
  • Engage Market Heads and Team Heads in reviewing broader business issues such as performance management, account reviews, and responses to regulatory changes
  • Ensure Know Your Customers principles and procedures are followed by frontline marketing staff and timely escalation of issues to management
  • Ensure activities of the frontline business are managed in an efficient manner and supervised appropriately, including monitoring of frontline transaction execution and account activities or trends
  • Undertake ad hoc tasks and business analysis required by senior management team
  • Platform Manager plays an important role in dealing with daily problem resolution, undertaking ad hoc projects, and being the go to person for relationship manager.


  • Solid experience in private banking or financial services and have good understandings with associated regulatory requirements
  • Degree holder is preferrable
  • Strong private banking product knowledge would be an advantage
  • An articulate and strong communicator with well written English. Proficiency in Chinese is an advantage.
  • Capable of working closely with Compliance, Credit, Risks, and Operations to ensure a balanced risk operating environment
  • License Person of Type 1 & Type 4
  • Positive attitude, commercial minded, and be able to prioritize work objectives. Strong problem solving capability is required.
  • Ability to exercise sound judgment in decision making practices and clear direction within the established framework
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Employment TypeFull-time
Education LevelBachelor
LanguageEnglish, Cantonese
HSBCPrivate Banking and Wealth Management

1 Queen's Road Central, Central

directions_walk6 mins walk from Central Station