Middle Market Client Servicing Support - Corporate Banking

Full Time
Junior (less than 3 years)

Job Description

Middle Market Client Servicing Support - Corporate Banking

Location: Asia Pacific-Hong Kong-Hong Kong Island-Central

Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.
Corporate Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world.  Leveraging the strength, scope and expertise of our global product network, Corporate Banking is positioned as an essential partner to large and mid-market enterprises seeking to maximise their potential internationally, offering streamlined business access to HSBC’s international network and broad range of market leading banking products and services.
We are currently seeking a high caliber professional to join our team as Middle Market Client Servicing Support.
Principal responsibilities
  • Support Relationship Managers in delivering efficient and quality service to customers
  • Act as major contact point with customers support functions to ensure smooth account operations 
  • Assist Relationship Managers in handling referrals from different business parties and find the right solutions for customers
  • Contact customers to build relationship and respond to enquiries on account and operational matters 
  • Liaise with internal departments and provide instructions to concerned parties on account maintenance tasks
  • Prepare monthly performance and sales reports for management and handle daily exception reports
  • Assist Customer Service Manager in dealing with adhoc requests and perform general office administrative duties

Technical Skills

  • Customer Service
  • Sales