Manager Direct Channels - Retail Banking and Wealth Management


Technical Skills

  • Budgets
  • Compliance
  • Costing
  • Internet Banking
  • Negotiation
  • Sales
  • Wealth Management

Job Description

Manager Direct Channels - Retail Banking and Wealth Management

Location: Asia Pacific-Hong Kong-Kowloon-Tai Kok Tsui

Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.
Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
We are currently seeking a high caliber professional to join our team as Manager Direct Channels.
Principal responsibilities
  • Engage in Internet Banking platform revamp projects to provide premium Retail Banking and Wealth Management digital services to customers across platforms and propositions
  • Manage the development and implementation of Internet Banking initiatives to support the rollout of new sales and services features online
  • Play a key role to drive Internet Banking channel adoption and channel effectiveness by liaising with various stakeholders
  • Manage the implementation of compliance and regulatory initiatives to mitigate the associated risks
  • Optimize resources to achieve cost efficiency and attain business goals within budget


  • Degree holder with professional experience and understanding of the Retail Banking and Wealth Management business and operating environment in Hong Kong and the Region
  • Significant knowledge, expertise and skill in Direct sales, automated channel development and delivery for  Retail Banking and Wealth Management business and technology understanding to ensure the Bank is best positioned to leverage any new or evolving trends
  • Well-equipped to handle a highly complex range of strategic, business and technology-based issues in different operating environments
  • Well-developed communication skills, with the ability to interact effectively with people at all levels both internally and externally
  • Strong interpersonal, leadership, negotiation, analytical, presentation and decision making skills
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Employment TypeFull-time
Education LevelBachelor
HSBCPrivate Banking and Wealth Management

1 Queen's Road Central, Central

directions_walk6 mins walk from Central Station