Manager Customer Due Diligence Middle Office - Retail Banking and Wealth Management
Location: Asia Pacific-Hong Kong-Kowloon-Tai Kok Tsui
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Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
We are currently seeking a high caliber professional to join our team as Manager Customer Due Diligence Middle Office.
Support Retail Banking and Wealth Management’s interest and delivery to Global Standards requirements according to Global Standards Steering Meeting agreed priorities
Support execution decisions relating to Global Standards solutions and escalation of issues, risks and dependencies as appropriate
Provide support during the project phases of testing, simulation, business readiness and implementation with final responsibility to assist in actual realisation of the project objectives
Manage input from stakeholders and collate responses to build comprehensive case for decisions including escalation
Support Retail Banking and Wealth Management Customer Due Diligence Middle Office Lead
Lead Middle Office staff to conduct Customer Due Diligence
Manage daily operation of the Customer Due Diligence Middle Office
Quality Assurance, or approve Customer Due Diligence reviews. The role would require working with or coaching Customer Due Diligence staff to ensure the reviews meets required standards while completion timelines are met
Drive a focus on risk outcome that each review needs to result in a sensible assessment of the risk and relevant recommendations
Degree holder with proven track record in Retail Banking and Wealth Management
Experience in Account Opening, Contact Centre, Know Your Customer, Anti Money Laundering and Sanctions is an advantage
Strong analytical skills
Good language, communication and presentation skills
A keen eye for details and able to cope with stress to meet tight deadline
Willing to learn and able to adapt new challenges
Proficient in Microsoft office, including Excel and Powerpoint
Shift and 5.5 days work applies
Candidates with lower experience level and profile match would be offered a junior position.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
- Anti Money Laundering (AML)
- Due Diligence
- Know Your Customer (KYC)
- Microsoft Excel
- Microsoft Powerpoint
- Quality Assurance
- Wealth Management