Manager Channels and Distribution - Commercial Banking


Technical Skills

  • Cash Management
  • Marketing
  • Wealth Management

Job Description

Manager Channels and Distribution - Commercial Banking

Location: Asia Pacific-Hong Kong-Hong Kong Island-Central

Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.
HSBC Commercial Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions.  With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.
We are currently seeking a high caliber professional to join our team as Manager Channels and Distribution.
Principal responsibilities
  • Manage, monitor and deliver channel solutions to customer satisfaction
  • Assist in development of fulfillment process
  • Develop, formulate and implement plans and programs to help mode channel behavior of identified customer segments
  • Ensure efficient processes for channeling communication from assigned teams
  • Ensure all issues relating to security and integrity of the Bank automated channels are satisfied
  • Act as an expert for channel issues and facilitate effective communication of best practices
  • Monitor the emergence of new technologies and changing consumer behaviors
  • Establish close relationships with Commercial Banking business and marketing teams
  • Build and develop a strong and committed team dedicated to Business growth


  • Good understanding of Commercial Banking business and products, preferably in managing distribution channels
  • Strong stakeholder management skills through effective communication, presentation and influencing
  • Proven problem solving skills with ability to consider alternative and lateral solutions, with the ability to anticipate challenges
  • Strong Leadership, management and coaching skills
  • Solid Experience in driving distribution channel initiatives
  • Ability to prioritize and work independently under pressure within a team environment
  • Ability to use strong judgmental skills to identify and resolve complex problems whilst adhering to timelines and quality of output
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Employment TypeFull-time
Education LevelNon-specified
HSBCPrivate Banking and Wealth Management

1 Queen's Road Central, Central

directions_walk6 mins walk from Central Station