Customer Onboarding Officer - Broking Services


Technical Skills

  • Accountancy
  • Commodities
  • Derivatives
  • Due Diligence
  • FX
  • Know Your Customer (KYC)
  • Regulatory Reporting
  • Wealth Management

Job Description

Customer Onboarding Officer - Broking Services

Location: Asia Pacific-Hong Kong-Hong Kong Island-Central

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
Within Retail Banking and Wealth Management, Broking Services provides full investment services in stocks, bonds, currencies, precious metals, commodities and derivatives to retail, corporate customers and financial intermediaries. As a leading full service broker dealer in Hong Kong, our investment services include advisory, execution, risk and portfolio management, custodianship, and margin financing.
We are currently seeking a high caliber professional to join our team as Customer Onboarding Officer.
Principal responsibilities
  • Working with Account Executives and conduct annual review for individual and corporate clients.
  • Check and review the completeness of client account documentation.
  • Ensure Know Your Clients profiles of clients are properly completed and updated.
  • Conduct regulatory checking according to Group standards for example Worldcheck.
  • Follow up with the relevant parties on outstanding Know Your Client issues and documentation.
  • Liaise with the Account Executives to obtain enhanced client information.
  • Assist on regulatory reporting and handle account information maintenance.
  • Work with project team to perform User Acceptance Test of system enhancement and automation projects.


  • Undergraduate degree preferably major in Accounting, Finance or Investment fields
  • Know Your Client and Client Due Diligence operations experience is preferred
  • Proficiency in Microsoft Office applications
  • Good command of English and Chinese
  • Good communication skills
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Cantonese
HSBCPrivate Banking and Wealth Management

1 Queen's Road Central, Central

directions_walk6 mins walk from Central Station