Business Analyst, Ecommerce - HSBC Securities Services


Technical Skills

  • e-commerce
  • Fund Administration
  • Futures
  • Relationship Management
  • Training

Job Description

Business Analyst, Ecommerce - HSBC Securities Services

Location: Asia Pacific-Hong Kong-Hong Kong Island-Central

Some careers grow faster than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.
Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.
We are currently seeking a high caliber professional to join our team as Business Analyst, Ecommerce.
Principal responsibilities
  • Analysis and creation of business requirements for the creation of an effective, capable and suitable processing platform
  • Liaising with product managers to define the future strategy of target product services within HSBC Securities Services
  • Delivering training to business users and assisting with the creation of business procedures
  • Execute Functional testing and support and User Acceptance Test
  • Communicating and reporting effectively with all stakeholders, users and team members, providing regular reassurance regarding progress
  • Taking accountability for both raising and resolving implementation risks and issues
  • Agreeing prioritisation of Business Requirements both function and non functional
  • Applying process knowledge and analytical skills to the resolution and proposal of future state processes
  • Creating test and migration plans as well as orchestrating and executing these plans in conjunction with information technology and users
  • Undertake business analyst tasks as part of the project lifecycle including the development of process maps, business requirement documents, functional specifications, test and business migration plans


  • Good relationship management skills, able to engage with and gain confidence of others and maximise their contribution to the process
  • Previous project experience and familiarity with associated tools such as process mapping and functional requirements documentation
  • Experience in building and executing business focused testing and migration strategies
  • Delivering on one major system implementation of the target software solution or similar software solution
  • Recognised project qualification, Diploma in Business Analysis or similar qualification
  • Strong product awareness of the Securities Services industry, especially Global and Sub Custody and Fund Administration.
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Employment TypeFull-time
Education LevelHigher Diploma / Associate Degree
HSBCPrivate Banking and Wealth Management

1 Queen's Road Central, Central

directions_walk6 mins walk from Central Station