Assistant Manager Customer Due Diligence and Onboarding - Business Banking

Full Time
Junior (less than 3 years)

Job Description

Assistant Manager Customer Due Diligence and Onboarding - Business Banking

Location: Asia Pacific-Hong Kong-Hong Kong Island-Central

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
Through Business Banking our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to-end solutions designed to help small and large businesses reach their potential.
We are currently seeking a high caliber professional to join our team as Assistant Manager Customer Due Diligence and Onboarding.
Principal responsibilities
  • Manage the client onboarding experience, expectations and communications
  • Coordinate the onboarding process, including the collection of client information required to complete the Customer Due Diligence profile, to the point where the client has an active account and channel access
  • Engage existing clients in the collection of detailed client information and supporting documentation required for the completion of Customer Due Diligence profile for periodic reviews and trigger events
  • Conduct Customer Due Diligence activities in support of the Financial Crime Investigation
  • Comply with the Global Standards and local requirements for onboarding and periodic review
  • Deliver high standard of service on customer needs approach and provide input for workflow and operational improvements
  • Ensure accurate and timely management information reporting
  • Share best practices with team members on Customer Due Diligence
  • Assist the team in implementing Onboarding and Client Due Diligence related projects

Technical Skills

  • Client Onboarding
  • Corporate Communications
  • Due Diligence
  • Microsoft Access