- Customer Service
Assistant Manager Business Centre Business Banking - Business Banking
Location: Asia Pacific-Hong Kong-Kowloon-Tsim Sha Tsui
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
Through Business Banking our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to-end solutions designed to help small and large businesses reach their potential.
We are currently seeking a high caliber professional to join our team as Assistant Manager Business Centre Business Banking.
Maximise customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfil customers' needs.
Provide professional and high quality customer service to existing and walk in business customers
Develop relationships with business customers through outreach activities
Increase customer satisfaction through liaising with other teams to deliver product and service solutions that meet the needs of the customer
Identify service improvement initiatives to improve service quality and enhance the Bank’s image
University graduate with a degree in business, finance or a related discipline, preferably with experience in related field
Excellent negotiation and customer relationship skills
Strong interpersonal and leadership qualities
Sound communication skills in written and spoken English and Cantonese, fluency in Putonghua is an advantage
Relevant insurance and investment licenses are required
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.