Guest Relations Officer

HotelsHR
Full Time
Junior (less than 3 years)
Non-specified
English, Cantonese

Job Description

Guest Relations Officer

Responsibilities:

  • Manage the reception area, greeting guest, handle incoming calls and enquiries
  • Provide check-in & check-out services to guests and to ensure that it is up to standard
  • Prepare and maintain guests records to provide personalize services to guest
  • Provide an excellent Guest Service and Butler Service

Requirements:

  • 2 - 3 years relevant experience in customer services field is preferred
  • Experience in hospitality industry would be an advantage
  • Good team player and customer-oriented
  • Good Interpersonal & Communications Skills
  • Good command in both English & Chinese

Candidates who are interested, please feel free to send me your CV to [email redacted, apply via Jobable] and [email redacted, apply via Jobable]

Personal data will be used for recruitment purpose only.


 


Technical Skills

  • Corporate Communications
  • Customer Service