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Telemarketing Executive

Hong Kong Trade Development Council (HKTDC)

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Job Description

Telemarketing Executive

Ref No: 318/TE/PEC/HKTDC

The Hong Kong Trade Development Council (HKTDC), the statutory organisation promoting Hong Kong’s external trade, seeks high calibre sales professionals to join the Publications & E-Commerce Department (PEC).  The department is responsible for publishing product magazines and the development, operation and promotion of HKTDC's online marketplace


  • Manage a sales database, ensuring all calls are logged accurately, including contact details, result of calls, and any follow up dates or other action required
  • Conduct one-to-one marketing / sales to prospective customers through telephone calls (warm-calls) in a professional manner and send out relevant marketing information through fax / email
  • Understand and communicate up to date information on the products and services offered by HKTDC
  • Maintain and develop relationships with potential and existing customers via telephone calls and emails
  • Convey customers’ feedback to the supervisor
  • Provide after sales services and administrative support when necessary


  • Matriculated or above
  • Experienced in telesales; currently working in related field is preferred
  • Self-motivated, aggressive and result-oriented
  • Excellent communication and listening skills
  • Good telephone manner, interpersonal and communication skills
  • Proficiency in MS Office Tools
  • Fluent in spoken Cantonese, English and Mandarin
Remuneration and Benefits: 

The successful candidate will be appointed on a fixed-term contract basis, renewable subject to operational needs. Salary will be commensurate with qualifications and experience.  

Application Procedure:

Interested candidates are invited to complete the application form on our website on or before 11 January 2019. Those who do not hear from us within EIGHT WEEKS after the closing date may assume their applications unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purposes. Applicants may be considered for other suitable positions within the Council. Their personal data will be destroyed six months after the selection is finalised.    
Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Hong Kong Trade Development Council (HKTDC)Hospitality, Food and Beverage

38/F, Office Tower, Convention Plaza, 1 Harbour Road, Wanchai, Hong Kong

directions_walk14 mins walk from Wan Chai Station