- Answering Telephones
Ref No: 318/TE/PEC/HKTDC
The Hong Kong Trade Development Council (HKTDC), the statutory organisation promoting Hong Kong’s external trade, seeks high calibre sales professionals to join the Publications & E-Commerce Department (PEC). The department is responsible for publishing product magazines and the development, operation and promotion of HKTDC's online marketplace hktdc.com.
Manage a sales database, ensuring all calls are logged accurately, including contact details, result of calls, and any follow up dates or other action required
Conduct one-to-one marketing / sales to prospective customers through telephone calls (cold-calls) in a professional manner and send out relevant marketing information through fax / email
Understand and communicate up to date information on the products and services offered by HKTDC
Maintain and develop relationships with potential and existing customers via telephone calls and emails
Convey customers’ feedback to the supervisor
Provide after sales services and administrative support when necessary
Matriculated or above
Experienced in telesales; currently working in related field is preferred
Self-motivated, aggressive and result-oriented
Excellent communication and listening skills
Good telephone manner, interpersonal and communication skills
Proficiency in MS Office Tools
Fluent in spoken Cantonese, English and Mandarin
The successful candidate will be appointed on a fixed-term contract basis, renewable subject to operational needs. Salary will be commensurate with qualifications and experience.
Interested candidates are invited to complete the application form on our website on or before 11 January 2019. Those who do not hear from us within EIGHT WEEKS after the closing date may assume their applications unsuccessful.All information provided by applicants will be treated in strict confidence and used only for recruitment purposes. Applicants may be considered for other suitable positions within the Council. Their personal data will be destroyed six months after the selection is finalised.
|Language||English, Cantonese, Mandarin (Putonghua)|