Senior Officer / Officer - Guest Services

Intermediate (3-6 years)

Technical Skills

  • Corporate Communications
  • Customer Service

Job Description

Senior Officer / Officer - Guest Services

Location: Sai Kung

Job Descriptions

  • To provide professional and high quality customer services to guests
  • To carry out daily front desk duties, guests' check-in and check-out procedure, reservation, telephone answering in an effective and efficient way
  • To handle and follow up guests’ requests, complaints and enquiries 
  • To provide administrative support, i.e. preparation of reports 
  • To assist in ad hoc assignments as and when required

Job Requirements:

  • Diploma holder in Hospitality, Tourism Management or related disciplines 
  • Minimum of 4 years relevant experience in luxury residential / hotel / clubhouse
  • Fluent in spoken and written English, Cantonese and Putonghua
  • Service-oriented, pleasant, good communications and interpersonal skills
  • Candidate with less experience will be considered for the position of Officer - Guest Services 

We offer attractive salary & fringe benefits to successful candidate. Please send full resume, current and expected salary, contact number and address to the Human Resources Manager, 81 Tai Chung Hau, Sai Kung, Hong Kong or email to [email redacted, apply via Jobable] 

(Personal data collected will be used for recruitment purpose only) 

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese, Mandarin (Putonghua)