Hong Kong Express Airways

Officer, Station Performance

Hong Kong Express Airways
Full Time
Central
Non-specified
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English, Cantonese

Job Description

Officer, Station Performance

Location: Hong Kong

Role and responsibilities:

HK and Outstation Performance

  • Manage a scoring system to evaluate station performance;
  • Conduct monthly and annual review and consolidate feedback from outstation.

 Quality Assurance

  • Follow up action and closing on audit finding;
  • Ensure implementation of corrective measure.

 Charter Service coordination and monitoring

  • Coordinate with the charterer representative on flight handling;
  • Coordinate with internal department regarding all charter flight issue.

 

Qualifications:

  • Higher Diploma or equivalent or above;
  • Minimum 2 years of airport services experiences; with outstation airport experience is preferred.
  • Good command of both written and spoken English and Chinese;
  • Excellent communication skills and able to take fast decisions;
  • Able to work independently and under pressure.

Technical Skills

  • Audit
  • Quality Assurance