Hong Kong Express Airways

Manager, Operations System

Hong Kong Express Airways
Full Time
Senior (6-10 years)
English, Cantonese

Job Description

Manager, Operations System

Location: Hong Kong

 Role and Responsibilities:

  • Overseeing all the Operations systems used in the Operations Department;
  • Understand user requirements and operations procedure and optimize the use of existing Operations systems;
  • Translating Operations requirements into highly specified project briefs;
  • Streamline the work process among different job functions within the department through the use of Operations systems
  • Identifying options for potential solutions and assessing them for both technical and business suitability;
  • Drawing up specific proposals for modified or replacement systems;
  • Producing documentation for project feasibility reports;
  • Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction;
  • Ensuring that budgets are adhered to and deadlines met;
  • Drawing up a testing/retesting schedule for the internal and external systems;
  • Overseeing the implementation of a new system;
  • Planning and working flexibly to a deadline;
  • Writing and maintaining user manuals;
  • Providing training to users of a new system;
  • Keeping up to date with technical and industry developments;
  • Managing assigned projects and program components to deliver services in accordance with established objectives;
  • Report progress regularly to management on problems, incidents on assigned tasks and projects.


  • Degree holder in Computer Science, Information Technology or related discipline;
  • At least 6 years relevant working experience;
  • Background in aviation industry is an advantage;
  • Understand project management methodologies;
  • Excellent analytical and communication skills;
  • Good command of written and spoken English and Chinese.

Desirable Qualities:

  • Highly motivated by success but a team player;
  • Self-starter with multi-tasking capability and able to meet tight deadline;
  • Energetic and seeking a career building position.

Technical Skills

  • Budgets
  • Training
  • Translation