Hong Kong Express Airways

eCommerce Specialist

Hong Kong Express Airways
Full Time
Intermediate (3-6 years)

Job Description

eCommerce Specialist

Location: Hong Kong

Role and Responsibilities:

  • Collect requirement from relevant teams and manage Drupal CMS website functional development, enhancement, error fixing; Manage email marketing solutions and website analytics tool;
  • Assure good quality of official website including web stability, security and content accuracy.
  • Support and implement new digital marketing campaigns and create new email template with marketing team; Install/remove website tags; Track and monitor website performance.
  • Manage & prepare regular and ad hoc reports using web analytics and other relevant tools;
  • Actively propose and implement website and other ecommerce platforms' performance and functional enhancement plan;
  • Manage upcoming mobile app CMS;
  • Manage Meta Search Engines and Online Travel Agent (OTAs) partnership, UAT and post-launch conversion rate/sales performance tracking;
  • Support ad-hoc project with strict timeline.


  • Degree holder or above; 
  • Minimum 3 yrs relevant working experiences;
  • Experience in maintaining and supporting mission critical 24x7 websites will be advantageous; 
  • Skilled in HTML, CSS and PHP; skill of JavaScript and XML will be advantageous;
  • Application skills: advanced in Drupal CMS; knowledge of Adobe web analytics tool will be advantageous;
  • Available to fix critical problems and standby to support for outside of normal office hours. Be able to join team on-call rotation out of office hour.

Desirable Qualities:

  • A passion for problem solving and innovation;
  • Ability to work under pressure and ready to manage ad-hoc projects.

Technical Skills

  • CSS
  • Drupal
  • e-commerce
  • HTML
  • JavaScript
  • Marketing Campaigns
  • PHP
  • XML