Hong Kong Airlines

Officer, Services Control & Dispatch

Hong Kong Airlines
Full Time
Junior (less than 3 years)
Lower Secondary / F5 / GCSE
English, Cantonese, Mandarin (Putonghua)

Job Description

Officer, Services Control & Dispatch

Hong Kong Aviation Ground Services Limited (HAGSL)

Hong Kong Aviation Ground Services Limited (HAGSL) started operation in 2014 to provide ground handling services (self-handling and third party handling) at Hong Kong International Airport. HAGSL is a wholly-owned subsidiary of Hong Kong Airlines.

Our Service Approach

Passion to deliver

Extra to give

Options to offer

Promise to fultill

Lasting impression to create

Emotionquotient to serve

In order to cope with our expansion, we are currently seeking high caliber candidates for the following position:-


Officer, Services Control & Dispatch (HAGSL/OP-GOP-O/COM)

Job Responsibilities:

  • Carry out all administration duties in ramp coordination office;
  • Record in/out transaction of equipment, include TMR/duty mobile;
  • Monitor and update attendance and disciplinary records;
  • Arrange and publish roster of ramp coordinator;
  • Prepare various reports for payroll issues;
  • Maintain good and clear records of all payroll, attendance and billing documents
  • Administer office equipment and facilities and report faults to Supervisor, Ground Operations.


  • 5 passes in HKCEE / HKDSE New Senior Secondary Subject including Level 2 or above in English Language, or equivalent;
  • Possess minimum 1 year relevant working experience in airport operations and customer service field;
  • Hold valid driving license class 1 and 2 is preferable;
  • Good command of spoken and written English and Chinese, Mandarin is an advantage;
  • Proficiency in MS Office applications and Chinese Word Processing;
  • Strong analytical skill and able to meet tight schedule or deadline;
  • Willing to take shift duties.


We offer an attractive employment package including free travel privilege* and staff training & development to successful candidates. For interested parties, please send your full resume with availability, current and expected salary to General Affairs Manager, Hong Kong Aviation Ground Services Limited by e-mail hr.recruit@hagsl.com (with position applying for and reference number quoted in the subject). We are also welcome for sending your full name and interest position by whatsapp at 90278119.

Please download and bring along the completed Employment Application Form after interview appointment has been made.

To understand more of our company and other vacancies, please visit our website athttp://www.hagsl.com/tcn/careers.html


Free Travel Privilege

  • Employee and his/her family & friends (for single employee) will be benefit from the free and the lowest fare travel arrangement
  • All destinations flown by HK Airlines and its partners
  • Free tickets, maximum 10-round trip per year
  • 2 more round trip free tickets will be granted to the employee who has completed 5-year of continuous service


All applications will be treated in strict confidentiality and used for recruitment purposes only. Applicants who are not invited for interview within 4 weeks may consider their applications unsuccessful.


Technical Skills

  • Bill Payment
  • Customer Service
  • Microsoft Word
  • Payroll
  • Travel Arrangements