Field Service Supervisor, After Market Service Operations, Hong Kong

Lead (more than 10 years)

Technical Skills

  • Accountancy
  • Adobe Air
  • Budgets
  • Cost Analysis
  • Costing
  • Forecasting
  • Negotiation
  • Project Management
  • Risk Assessment
  • Sourcing

Job Description

Field Service Supervisor, After Market Service Operations, Hong Kong

Location: HKG-H-Hong Kong

  • Take ownership and be responsible to deliver and achieve the targeted financial results and service retrofit booking target
  • Carry out forecast on order bookings and maintain cost analysis of the jobs
  • Have financial control responsibility according to previously agreed budgets and plans
  • Assist / participate in company growth initiatives / projects
  • Seek business opportunities through promoting Honeywell solutions and third party maintenance solutions to the customers, to pursue maintenance orders and retrofit jobs
  • Take care critical accounts
  • Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients and provide solutions
  • Lead a team and manage subcontractors for the maintenance / projects, T&C works
  • Supervise and monitor site works / progress
  • Perform system design / project execution
  • Schedule and plan resources at site level, e.g., manpower, materials delivery, tools
  • Estimate materials costs and quantities
  • Negotiate with suppliers and subcontractors on the equipment prices / modification works quotation and co-ordinate with sourcing department for orders placement
  • Perform service and maintenance of Honeywell and third party equipment
  • Perform of duties outside of normal working hours as per agreed rosters
  • Carry out hazard and risk assessments


  • Degree/ Higher Certificate / Higher Diploma in Electrical / Building Service Engineering or related discipline

  • Minimum 10 years project / maintenance service experience in construction / building service / HVAC

  • Experience in Air-conditioning and Dry Fire Service sector and familiar with FSD regulation are preferred

  • Proven track record with min 6 years experience on managing and supervising the job site activities of a medium size team in the related field

  • Proven track record with min 6 years experience on project management of related industry

  • Strong knowledge with hand-on experience on system design

  • Good knowledge with hands-on experience on Honeywell systems/products or similar in the industry

  • Good knowledge on computer systems, such as, Microsoft Office Professional, Software Programming, Computer System Networking, etc

  • Good knowledge on government regulations on building controls

  • Good negotiation and co-ordination skills with customers and sub-contractors

  • Strong commitment to customer satisfaction

  • Good communication in both verbal and written English and Chinese

  • Self-motivated and have ability to work independently without supervision

  • A good team player

  • Good time management

  • Have ability to work under pressure

  • Good analytical and problem solving skills and capability

  • Good safety awareness

  • Willing to travel to Macau

Employment TypeFull-time
Career LevelLead (more than 10 years)
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese

21/F., Honeywell Tower, Olympia Plaza, 255 King's Road, North Point, Hong Kong

directions_walk6 mins walk from Fortress Hill Station