Field Service Engineer I, After Market Service Operations, Hong Kong

Full Time
Senior (6-10 years)
Higher Diploma / Foundation Year / Associate Degree

Job Description

Field Service Engineer I, After Market Service Operations, Hong Kong

Location: HKG-H-Hong Kong

·        Seek business opportunities through promoting Honeywell solutions and third party maintenance solutions to the customers, to pursue maintenance orders and retrofit jobs

·        Have financial control on jobs according to previously agreed budgets and plans

·        Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients

·        Perform retrofit projects, service and maintenance of Honeywell and third party equipment

·        Lead system testing and commissioning works

·        Lead labours and subcontractors for the project works

·        Monitor site works / progress / completion schedule

·        Negotiate with suppliers and subcontractors on equipment prices / modification works quotation and co-ordinate with sourcing department for orders placement

·        Schedule and plan resources at site level, such as, manpower, materials delivery and tools

·        Perform system design and execute engineering works, including software engineering

·        Perform emergency call duties outside normal working hours as per agreed rosters

·        Deliver technical trainings to employees and external customers


  • Degree/ Higher Certificate / Higher Diploma in Electrical or Building Services or related discipline
  • Minimum 6 years project / maintenance service experience
  • Proven track record on project management with minimum 4 years experience
  • Good knowledge with hands-on experience on Honeywell systems/products, such as, Building Control, Extra Low Voltage System or similar in the industry
  • Good negotiation and co-ordination skills with customers and sub-contractors
  • Experience in computer systems, such as, Microsoft Office Professional, Software Programming, Computer System Networking, etc
  • Strong Commitment to customer satisfaction
  • A good team player
  • Good communication - both verbal and written
  • Self-motivated and the ability to work independently without supervision
  • The ability to work under pressure
  • Good safety awareness
  • Willing to travel to Macau


Technical Skills

  • Building Services