Senior Officer – Estate

Intermediate (3-6 years)

Technical Skills

  • Complaint Handling
  • Customer Service
  • Facilities Management
  • Quality Control
  • Traffic Management
  • Training

Job Description

Senior Officer – Estate

Working location: Discovery Bay, Lantau Island

The incumbent will be responsible for providing professional and high quality management service, keeping good relations and communications with local authorities and contractors, handling residents’ enquiries and complaints, traffic and road management, manning the 24 hours Customer Services Centre and monitoring security and cleaning contractors’ performance. The incumbent should be:


  • Tertiary educated; preferably with formal training/qualifications in disciplinary industry or facilities management;
  • Minimum 5 years’ relevant work experience and at least 2 years at supervisory level; preferably with proven experience from sizable companies or development;
  • Highly proficient in both spoken and written English and Chinese;
  • Customer-oriented and a good team player;
  • Excellent in communication and interpersonal skills;
  • With good leadership in supervising frontline staff and outside contractors;
  • Will occasionally require to work in evenings and weekends.
Officer - Estate .
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
LanguageEnglish, Cantonese
HKR International LimitedReal Estate and Property Services

23/F China Merchants Tower Shun Tak Centre 168-200 Connaught Road Central