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Head of Analytics



Job Description

Major banking client seeks a senior candidate to lead their analytics team

Your new company

Major Hong Kong based Bank who's major business activities comprise of retail banking and wealth management, commercial banking, global banking and markets. The Bank also offers a comprehensive range of renminbi services.

Your new role

  • Manage the Analytics Decisioning and Infrastructure Department as the key enabler for Retail Banking and Wealth Management (RBWM) business growth
  • Steer all data mining and customer analyses activities, including profiling, segmentation, statistical modelling etc., to unveil customer potential and enhance customer value
  • Strengthen analytics capability through the effective adoption of big data and machine learning methodology to deliver high quality customer insights and applications to the business
  • Manage the end-to-end customer targeting and campaign production process for RBWM customer life cycle, sales and marketing activities
  • Manage a robust campaign tracking/ evaluation and MI/reporting function for effective business performance monitoring
  • Oversee RBWM data quality management activities through relevant profiling/ analysis, issues identification and orchestration of remediation activities under Group and the Bank local framework
  • Establish the data management and information infrastructure strategy for efficiency and standardisation
  • Oversee and guide the implementation of the data and information solutions relating to Global Standards for combating financial crime risk
  • Develop and manage an onshore and offshore specialist team to achieve economy of scale

What you'll need to succeed

  • Post graduates or above in Business, Economics, Mathematics or Statistics
  • Over 15 years' experience in the retail business, of which 10 years or more in the financial /banking sector and 8 years in a management position
  • Proven track record and experience in leading analytics development and projects to drive business growth, with profound knowledge and expertise in application of different analytical/ statistical/ machine learning techniques
  • Strong in transforming analytical outputs into business strategies/ applications for the uplift of business value
  • Proven track record in managing different size of teams including onshore and offshore teams
  • Excellent strategic and creative "out of the box" thinking capacity
  • Exceptional leadership, strong organisational, problem solving and communication skills
  • Excellent stakeholders management and interpersonal skills
  • Ability to drive change through well-developed influencing and negotiation skills
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • Proficiency in both English and Chinese

What you'll get in return

This stable retail bank offer a very competitive compensation package for this senior position and are looking for the top talent to lead their team.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Alistair Reynolds now on +852 22307931 [email redacted, apply via Jobable] If this job isn't quite right for you but you are looking for a new position, please contact Alistair for a confidential discussion on your career.

Employment TypeFull-time
Education LevelNone
LanguageEnglish, Cantonese, Mandarin (Putonghua)
HaysHuman Resources and Recruitment