You may also like

Assistant Service Excellence Manager

Gleneagles Hong Kong Hospital
  • Customer Service
  • Performance Management
  • +2 skills
  • +3 skills

Core Business Services - Business Development - Business Development Executive / Associate Director

Ernst & Young (EY)
  • Branding
  • Business Development
  • +3 skills
  • +4 skills

Business Development Manager / Senior Business Development Manager (Private Banking)

Bank of China
  • Business Development
  • Economics
  • +3 skills
  • +4 skills

Business Strategy Manager (E-Finance Strategy & Planning) / Senior Business Strategy Manager (E-Finance Strategy & Planning)

Bank of China
  • Business Development
  • Business Strategy
  • +6 skills
  • +7 skills

Business Strategy Manager / Senior Business Strategy Manager (Development)

Bank of China
  • Business Development
  • Customer Service
  • +5 skills
  • +6 skills

Manager Business Excellence



Technical Skills

  • Budgets
  • Interviews
  • Microsoft Access
  • Project Management
  • Supply Chain Management

Job Description

Manager Business Excellence

Location: Hong Kong, Hong Kong, HK

Business Excellence Manager

  • The Business Excellence function is responsible for strategy development, analytical support for key business decisions and cross-functional project management.
  • The job holder is accountable for driving and project-managing cross-functional supply chain initiatives. He or she will collaborate with stakeholders from multiple functions at varying level of seniority, ensuring the project team is motivated, focused and on-purpose.  
  • This is a highly visible position which will have frequent access to the leadership team. The ability and willingness to build trust, understand other’s point of view and resolving conflicts is critical to the success of this position.


  • Evaluate opportunities and put together business cases to support key business decisions
  • Lead cross-functional project teams to plan, scope, implement and manage supply chain initiatives
  • Be a strategic thinking partner to identify issues, and frame up solutions / options for discussion when needed
  • Manage project milestones, schedule and budget against pre-agreed targets
  • Provide regular update to the leadership team, manage expectations, escalate issues and solicit support when needed
  • Facilitate workshops and conduct interviews in relation to projects
  • Establish and maintain effective partnerships with cross-functional stakeholders


  • Graduate from reputable university with undergraduate or master degree
  • Good business acumen . Thorough understanding of key business drivers
  • Demonstrated experience in influencing cross-functional stakeholders without position power would be highly regarded
  • Experience in consulting or advisory preferred
  • Project Management Certification a plus

Project Management

  • Practical, results oriented approach to project management.
  • Ability to see through the complicated, and find a path forward amidst uncertainty
  • Entrepreneurial, resourceful and innovative – encourage out of the box approaches to problem solving and exploring opportunities

Personal Effectiveness

  • Strong interpersonal and leadership skills
  • Professionally driven, with a ‘can do’ attitude
  • Able to withstand pressure and be a collaborative team player
  • Excellent communication skills, oral and written
  • Fluent in English and Chinese
Employment TypeFull-time
Education LevelMaster
LanguageEnglish, Cantonese