Hang Seng Bank

Senior Transformation Programme Manager

Hang Seng Bank
Full Time
Lead (more than 10 years)
English, Cantonese, Mandarin (Putonghua)

Job Description

Senior Transformation Programme Manager

Senior Transformation Programme Manager

HASE Operations, Services and Technology

We are currently seeking a high caliber professional to join our department as Senior Transformation Programme Manager.

Principal responsibilities:
  • Lead transformational changes for specific businesses / functions in alignment to the Group programmes and the Bank's strategies
  • Ensure the transformation programmes are considering all change aspects which will lead to a smooth implementation and transition to business as usual
  • Maintain a high level of momentum for transformational change whilst ensuring consistency of solutions and standardization of processes and products
  • Monitor project progress and manage related key stakeholders to achieve goals and deliverables from the Bank's perspectives
  • Act as subject matter expert of change programmes within constraints such as tight budgets and aggressive timelines
  • University degree in Business Administration, Operational Research, Industrial Engineering or a related discipline
  • Minimum of 10 years' solid experience in project management, experience in managing change programmes / business transformation an advantage
  • Strong change orientation with commitment to delivering results under pressure and constraints
  • Strong project leadership, with good people, communication and negotiation skills
  • Ability to mobilize resources and achieve win-win solutions for all stakeholders
  • Proficiency in both English and Chinese, fluency in Putonghua an advantage
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
e-mail: [email redacted, apply via Jobable]

Technical Skills

  • Budgets
  • Business Transformation
  • Customer Service
  • Negotiation
  • Project Management