Hang Seng Bank

Senior Relationship Support Officer (12-month contract)

Hang Seng Bank
Full Time
Junior (less than 3 years)
English, Cantonese, Mandarin (Putonghua)

Job Description

Senior Relationship Support Officer (12-month contract)

Senior Relationship Support Officer (12-month contract)

Global Banking

Hang Seng's Global Banking business provides a broad spectrum of financing solutions to large corporations and financial institutions. As a strategic financial partner to corporate customers, Hang Seng offers a comprehensive range of products and services including bilateral and syndication loans, project financing, property development financing, property investment loans, working capital financing, trade financing, cash management and treasury products. Our experienced and knowledgeable professionals understand the specific requirements of our customers and are committed to providing tailor-made financial packages in their best interests.

We are currently seeking high caliber professionals to join our department as Senior Relationship Support Officer.

Principal responsibilities:
  • Provide credit operations and relationship support to relationship executives
  • Assist Relationship Executives to build the credit proposal/annual group reviews under an on-line approval system
  • Assist relationship executives to handle customers' requests and enquiries
  • Assist in compiling periodic sales related reports, management information, or performance statistics for market analysis or research
  • Help ensure good customer relationship by providing quality after-sales support and logistics as assigned
  • Bachelor degree in Business Administration, Finance, Accounting, Economics or a related discipline preferred
  • Minimum of 2 years' experience in providing administrative support in banking or professional sectors
  • Understanding in bills operations, credit system, credit approval and related documentation procedures preferred
  • Strong PC user with good MS Office or Excel skills
  • Strong self-motivation with good interpersonal and analytical skills
  • Proficiency in both English and Chinese (including Cantonese and Mandarin)
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
(Candidates with less experience will be considered for the position of Relationship Support Officer.)
e-mail: [email redacted, apply via Jobable]

Technical Skills

  • Accountancy
  • Cash Management
  • Credit Analysis
  • Customer Service
  • Economics
  • Microsoft Excel
  • Project Finance
  • Sales
  • Statistics