Hang Seng Bank

Senior Project Manager (1 year contract)

Hang Seng Bank
Full Time
Lead (more than 10 years)
English, Cantonese

Job Description

Senior Project Manager (1 year contract)

Senior Project Manager (1 year contract)

Service Delivery

Hang Seng's Service Delivery is a team of experienced banking operations professionals who strive for delivering time-to-market, efficient and world-class processing services to customers, corporations, financial institutions and internal units.

We are currently seeking high caliber professionals to join our department as Senior Project Manager.

Principal responsibilities:
  • Act as an operational SME to participate in the design of changes
  • Collect information, perform analysis, obtain sign-off from respective Service Delivery department heads
  • Coordinate and work with core project team and prepare regular update to Head of Service Delivery
  • Coordinate the implementation and track savings/ benefits
  • University degree in a related discipline
  • Minimum of 10 years' working experience in project management, system implementation or business/operation transformation
  • Strong self-motivation, good communication and interpersonal skills, with the ability to work independently and under pressure
  • Sound knowledge of application software, eg. MS Words, Excel & PowerPoint.
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
e-mail: rechts@hangseng.com

Technical Skills

  • Customer Service
  • Microsoft Excel
  • Microsoft Powerpoint
  • Project Management