Hang Seng Bank

Senior Clerk

Hang Seng Bank
Full Time
Senior (6-10 years)
Lower Secondary / F5 / GCSE to Upper Secondary / IB / A Level / NVQ
English, Cantonese, Mandarin (Putonghua)

Job Description

Senior Clerk

Senior Clerk

Commercial Banking - Global Trade and Receivables Finance

Hang Seng's Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our department as Senior Clerk.

Principal responsibilities:
  • Maintain preferential pricing and Special Instructions in various systems
  • Handle pre-processing and post processing of migrated trade transactions
  • Process basic trade finance products, such as Shipping Guarantees or Export DC Advising
  • Sort and distribute daily and monthly reports
  • Handle data input and maintain files
  • Handle simple customer enquiries
  • Provide operation and administrative support to the department
  • Secondary school or above, with at least five subjects at Grade E / Level 2 / "Attained" or above in the HKCEE / HKDSE, including Chinese, English and Mathematics
  • Strong self-motivation and ability to work independently
  • Good communication and interpersonal skills
  • Proficiency in both English and Chinese, fluency in Putonghua an advantage
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
e-mail: reccmb@hangseng.com

Technical Skills

  • Customer Service
  • Data Entry
  • Filing
  • Trade Finance