Hang Seng Bank

Senior Business Transformation Manager (Contract until 31 December 2017)

Hang Seng Bank
Full Time
Senior (6-10 years)
Non-specified
English, Cantonese

Job Description

Senior Business Transformation Manager (Contract until 31 December 2017)


Senior Business Transformation Manager (Contract until 31 December 2017)

RBWM Chief Operating Office

We are currently seeking a high caliber professional to join our department as Senior Business Transformation Manager.

Principal responsibilities:
  • Drive project execution under the Bank's Retail Transformation Programme
  • Work closely with project teams and other stakeholders to proactively manage projects under different workstreams
  • Monitor and track project status on a regular basis under the Programme's governance structure and provide oversight from PMO's perspective
  • Communicate effectively between project teams
  • Identify and address projects' emerging risks and issues, and escalate them to appropriate management for timely attention or resolution before materialization
  • Attend regular project meetings with project teams and other supporting functions
  • Ensure project documentation is complete and up-to-date
  • Prepare regular project status update to management and relevant committees
  • Prepare management reports, conduct business researches and participate in ad hoc projects to explore new business opportunities
Requirements:
  • Prepare management reports, conduct business researches and participate in ad hoc projects to explore new business opportunities
  • Minimum of 8 years' experience in project management covering the entire project life cycle
  • Good knowledge of retail banking and wealth management businesses, with strong business acumen and general understanding of retail business operation
  • Strong self-motivation, with the ability to work independently and under pressure
  • Good analytical, problem solving, report writing skills and analytical capabilities to deal with ambiguities
  • Excellent communication, interpersonal and analytical skills
  • Experience to influence and collaborate with stakeholders to execute project plans
  • Good knowledge of application software including MS Excel and PowerPoint
  • Proficiency in English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
e-mail: [email redacted, apply via Jobable]
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Technical Skills

  • Customer Service
  • Management Reporting
  • Microsoft Excel
  • Microsoft Powerpoint
  • Project Management
  • Project Planning
  • Report Writing
  • Wealth Management