Sales Officer / Senior Sales Representative


Technical Skills

  • Customer Service
  • Life Insurance
  • Mathematics
  • Sales
  • Telemarketing

Job Description

Sales Officer / Senior Sales Representative

Sales Officer / Senior Sales Representative

Channels Management - Customer Contact Centre

Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team strives to provide professional services for a wide range of banking products to address customers' different services and financial needs.

We are currently seeking high caliber professionals to join our team as Sales Officer / Senior Sales Representative.

Principal responsibilities:
  • Handle customer enquiries and recommend appropriate banking solutions in professional manner
  • Promote general banking products and prepare quotations (if applicable) to customers
  • Provide all-rounded phone banking services and arrange customer appointment with branchess
  • Proactively perform outbound telemarketing activities on retail banking products
  • Support the bank's initiatives when necessary
  • Form Five or above, with at least five subjects at Grade E / Level 2 / "Attained" or above in the HKCEE / HKDSE, including Chinese, English and Mathematics
  • Passes in the Insurance Intermediaries Qualifying Examinations Paper 1, 2 and 3 preferred
  • Minimum of one year's sales experience, with experience in general / medical / life insurance is an advantage
  • Strong customer service orientation, with good communication and phone skills
  • Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
e-mail: [email redacted, apply via Jobable]
Employment TypeFull-time
Education LevelLower Secondary
QualificationIIQE 1 - Principles and Practice of Insurance Examination, IIQE 2 - General Insurance Examination, IIQE 3 - Long Term Insurance Examination
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Hang Seng BankFinancial Services, Retail and Commercial Banking

83 Des Voeux Road Central

directions_walk10 mins walk from Central Station