Hang Seng Bank

Sales Fulfillment Officer (4 months)

Hang Seng Bank
Contract, Full Time
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree

Job Description

Sales Fulfillment Officer (4 months)

Sales Fulfillment Officer (4 months)

Secured Loans Department

Hang Seng's Secured Loans business provides customized and smart financial solutions to customers through a wide range of secured loan products, including mortgages and secured overdrafts.

As one of the Hong Kong's leading mortgage banks, we help smooth the path to home ownership for customers by offering innovative, timely and comprehensive mortgage products and services that allow homebuyers at all levels to fulfill their home-buying dreams. We continue to develop innovative mortgage products and services.

We are currently seeking high caliber professionals to join our department as Sales Fulfillment Officer.

Principal responsibilities:
  • Handle telephone enquiries from internal/external customers in a professional manner
  • Perform data input for mortgage loan applications and preview mortgage offers in compiling with the bank's procedures and guideline
  • Provide general administrative support to the team and perform ad hoc duties as assigned by the superior
  • Higher Diploma or above in a related discipline or other relevant qualifications
  • At least one year of banking experience, with knowledge of mortgage products an advantage
  • Strong self-motivation and attentiveness to detail, with good communication and interpersonal skills
  • Good knowledge of PC application software
  • Proficiency in both English and Chinese, with good knowledge of application software
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
e-mail: [email redacted, apply via Jobable]

Technical Skills

  • Customer Service
  • Data Entry