Hang Seng Bank

Sales Assistant, Merchant Relationship

Hang Seng Bank
Full Time
Junior (less than 3 years)
Lower Secondary / F5 / GCSE
English, Cantonese

Job Description

Sales Assistant, Merchant Relationship

Sales Assistant, Merchant Relationship

Consumer Assets - Unsecured Loans

Hang Seng's Unsecured Loans business offers a full spectrum of cards and personal loan products and services to customers.

We are currently seeking high caliber individual to join our department as Sales Assistant, Merchant Relationship.

Principal responsibilities:
  • Provide support to co-ordinate between Merchant Account Opening & Maintenance, Merchant Service Hotline, and Relationship Managers in daily operation
  • Assist in preparation of regular / ad hoc report
  • Explore on existing workflow to streamline the procedure
  • Maintain high service level and propose initiatives to improve productivity and efficiency
  • Perform ad hoc duties as assigned by the superior
  • F.5 or above
  • Minimum of 2 years of working experience
  • Good analytical and communication skills, with sound knowledge of application software such as MS Excel and Access an advantage
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
e-mail: recruit08@hangseng.com

Technical Skills

  • Customer Service
  • Microsoft Access
  • Microsoft Excel
  • Sales