Hang Seng Bank

Project Manager (1 year contract)

Hang Seng Bank
Intermediate (3-6 years)
English, Cantonese

Job Description

Project Manager (1 year contract)

Project Manager (1 year contract)

Operational Support and Development - Risk & Administration Office

Hang Seng strives to provide world class standard services to our customers and exercise proactive risk management.

Risk and Administration is dedicated to manage operational risk, internal control, quality and sustainability across Operations, Services and Technology. We also play a key role in driving robust service culture by managing customer feedback and incidents to ensure service delivery excellence, as well as providing consistent and strong operational support to our business partners on procurement management, financial planning and knowledge management.

Should you join our Risk and Administration function, you will contribute in driving continuous quality improvement to increase business partner and customer satisfaction. You will have opportunity to take part in formulating internal control strategy and fostering an effective risk and control environment. You will work closely with various departments to understand their operational and procurement needs, so as to structure comprehensive solutions to aid them to operate efficiently and excellently.

We are currently seeking a high caliber professional to join our department as Project Manager (1 year contract).

Principal responsibilities:
  • Coordinate various Operations, Services and Technology cost centre, monitor the overall Operations, Services and Technology budget
  • Provide assistance in oversee the Operations, Services and Technology project and ensuring a smooth operation between Operations, Services and Technology and Retail Banking
  • University degree in Finance, Computer Science or Management
  • 5 to 10 years' experience in banking preferably in operation or finance
  • Strong communication and interpersonal skills
  • Strong time management skills with high ability to prioritize tasks
  • Strong capability in problems solving
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
e-mail: rechts@hangseng.com

Technical Skills

  • Budgets
  • Costing
  • Customer Service
  • Financial Planning