Hang Seng Bank

Personal Retail Insurance Manager

Hang Seng Bank
Full Time
Senior (6-10 years)
English, Cantonese

Job Description

Personal Retail Insurance Manager

Personal Retail Insurance Manager

Insurance - Personal Retail Insurance

Hang Seng Bank was one of Hong Kong's bancassurance pioneers. We have offered general insurance since 1965 and diversified into life insurance in 1995.

Hang Seng Bank Limited is an insurance agent authorized by regulated insurers, which provide wide range of general insurance services including fire, marine, accident, travel, home and motor protection. With our all-round enrolment channels, there is great potential for further growth.

Should you join our Insurance business, you will focus on maintaining close relationships with our corporate and individual customers, and providing them with premium service. You will also be expected to develop new insurance products and distribution channels to meet the changing needs of customers in a dynamic environment.

We are currently seeking a high caliber professional to join our department as Personal Retail Insurance Manager.

Principal responsibilities:
  • Maintain the seamless relationship with insurance partner to ensure the achievement of partnership agreement
  • Drive for the Bank's market share in medical and general insurance business
  • Host and participate in regular joint Executive meetings to provide the business and operation overview to senior management and align business direction with insurance partner
  • Work with business/insurance partner to formulate and implement marketing campaign & sales booster program
  • Maintain product completeness and competitiveness among the market
  • Maintain the best-in-class online GI subscription platform & post sales services
  • Lead, develop and motivate the team to attract, retain and develop the capacity, capability and talent to provide for succession and ensure delivery of business objectives
  • University graduate with degree preferably in business administration, marketing, economic and actuarial science related discipline
  • Minimum of eight years' working experience in banking and/or insurance company
  • Sound experience in insurance product development or operation management and knowledge in bank environment
  • Strong interpersonal and project management skills would definitely be an asset to take up the position
  • Able to work independently and exercise discretion and judgment in driving through projects
  • Good communication, interpersonal and analytical skills
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
(Candidates with less experience will be considered for the position of Assistant Personal Retail Insurance Manager.)
e-mail: recruit13@hangseng.com

Technical Skills

  • Customer Service
  • Life Insurance
  • Marketing
  • Product Development
  • Project Management
  • Sales