Head of Transformation

Lead (more than 10 years)

Technical Skills

  • Budgets
  • Business Transformation
  • Customer Service
  • Negotiation
  • Project Management

Job Description

Head of Transformation

Head of Transformation

HASE Operations, Services and Technology

We are currently seeking a high caliber professional to join Operations, Services and Technology as Head of Transformation.

Principal responsibilities:
  • Lead transformational changes for the Bank in alignment to the Group programmes and the Bank's strategies
  • Apply rigorous business case discipline and formulate clear and explicit performance indices
  • Maintain a high level of momentum for transformational change whilst ensuring consistency of solutions and standardization of processes and products
  • Monitor project progress and manage related key stakeholders to achieve goals and deliverables from the Bank's perspectives
  • Act as subject matter expert of change programmes within constraints such as tight budgets and aggressive timelines
  • University degree in Business Administration, Operational Research, Industrial Engineering or a related discipline
  • Minimum of 15 years' solid experience in project management, experience in managing change programmes / business transformation an advantage
  • Strong change orientation with commitment to delivering results under pressure and constraints
  • Good project leadership, with excellent people, communication and negotiation skills
  • Ability to mobilize resources and achieve win-win solutions for all stakeholders
  • Proficiency in both English and Chinese, fluency in Putonghua an advantage
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
e-mail: [email redacted, apply via Jobable]
Employment TypeFull-time
Career LevelLead (more than 10 years)
Education LevelBachelor
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Hang Seng BankFinancial Services, Retail and Commercial Banking

83 Des Voeux Road Central

directions_walk10 mins walk from Central Station