Digital Banking Manager

Intermediate (3-6 years)

Technical Skills

  • Application Development
  • Competitive Analysis
  • Customer Service
  • Digital Marketing
  • Marketing
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word
  • Mobile Banking
  • Project Management
  • Project Planning

Job Description

Digital Banking Manager

Digital Banking Manager

Digital Banking

If you aspire to unleash your potential in the digital world and fast track your career in this exciting industry, Hang Seng Digital Banking offers opportunities, support and rewards that will take you further.

We are seeking high caliber to join our team as Digital Banking Manager .to provide fact based data driven insights on customer behavior that direct change in the business and drive incremental revenue.

Principal responsibilities:
  • Lead a team to implement digital banking strategies for new business initiatives and proposition
  • Manage digital projects related to our Bank's online channels on mobile and desktop platforms
  • Work closely with internal stakeholders and external vendors on project planning and execution
  • Monitor market trend and carry out competitive analysis of digital market
  • Assist Senior Digital Engagement Manager to manage the progress of e-product and e-services development, and develop online customer journey with enhanced customer experience and satisfaction, especially on mobile platforms
  • Identify business opportunities for improving competitiveness of online business
  • University degree in Business Administration, Marketing or a related discipline
  • Minimum five years' experience in related project management and implementation
  • Keen interest in latest mobile and web technologies and trends
  • Knowledge on mobile application platforms / mobile web / web / chatbot and experience of online payment system or application development project would be an advantage
  • Self-motivated with good communication, interpersonal, problem solving skills and strong sense of responsibility
  • Detail-oriented, ability to work under pressure and meet pressing deadline
  • Proficiency in both English and Chinese
  • Proficiency in Microsoft Application (particularly in Word, Excel and PowerPoint)
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
Apply Now
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
LanguageEnglish, Cantonese
Hang Seng BankFinancial Services, Retail and Commercial Banking

83 Des Voeux Road Central

directions_walk10 mins walk from Central Station