Digital Banking Manager

Intermediate (3-6 years)

Technical Skills

  • Content Marketing
  • CSS
  • CSS3
  • Customer Service
  • HTML 5
  • JavaScript
  • jquery
  • Marketing
  • Mobile Banking
  • Project Management
  • Project Planning
  • Web Design

Job Description

Digital Banking Manager

Digital Banking Manager

Digital Banking

If you aspire to unleash your potential in the digital world and fast track your career in this exciting industry, Hang Seng Digital Banking offers opportunities, support and rewards that will take you further.

We are seeking a high caliber to join our Web Content Management Team as Digital Banking Manager.

Principal responsibilities:
  • Develop and deploy web content in a timely and accurate manner with proper execution of control and release procedures
  • Manage business users and IT development team to ensure dynamic update and releases on the Bank's websites and mobile applications
  • Serve as the digital subject matter expert of all digital and marketing programs
  • Work closely with internal stakeholders and external vendors on project planning and execution to deliver digital projects related to our Bank's online channels on mobile and desktop platforms
  • Monitor the progress of e-product and e-services development, and develop online customer journey with enhanced customer experience and satisfaction
  • Identify business opportunities for improving competitiveness of online business
  • Lead and coach junior staff of the web content management team
  • University degree in web design, computer science, information system or a related discipline
  • Proficiency in HTML5, CSS3, JavaScript, jQuery
  • Knowledge of Adobe Marketing Suite is a plus
  • Minimum of three years' experience in web content management
  • Keen interest in latest mobile and web technologies and trends
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
Apply Now
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
LanguageEnglish, Cantonese
Hang Seng BankFinancial Services, Retail and Commercial Banking

83 Des Voeux Road Central

directions_walk10 mins walk from Central Station