Hang Seng Bank

Digital Banking Manager

Hang Seng Bank
Full Time
Intermediate (3-6 years)
Bachelor
English, Cantonese

Job Description

Digital Banking Manager


Digital Banking Manager

Digital Banking

If you aspire to unleash your potential in the digital world and fast track your career in this exciting industry, Hang Seng Digital Banking offers opportunities, support and rewards that will take you further.

We are currently seeking high caliber professionals to join our department as Digital Banking Manager.

Principal responsibilities:
  • Formulate strategies to drive the next generation of digital banking
  • Design effective digital propositions that deliver financial results and flawless customer experiences
  • Act as the business lead to drive the digital projects on P2G platform
  • Accelerate the ambitious growth in mobile banking usage
  • Interpret digital journey and engagement effectiveness, and identify learning, insights and actions
Requirements:
  • University graduate with around 5 years of relevant experience is preferred
  • Digital savvy with keen interests in web and mobile technologies and trends
  • Strong business acumen and analytical ability, with self-initiation and drive to achieve excellence
  • Be open-minded and self-motivated with good communication, interpersonal, problem solving skills and strong sense of responsibility
  • Good presentation and project management skills
  • Ability to work under pressure and meet pressing deadline
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
e-mail: [email redacted, apply via Jobable]
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Technical Skills

  • Customer Service
  • Mobile Banking
  • Project Management