Hang Seng Bank

Counter Service Officer

Hang Seng Bank
Full Time
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English, Cantonese, Mandarin (Putonghua)

Job Description

Counter Service Officer

Counter Service Officer

Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our comprehensive wealth management proposition is designed for integrated account customers. We operate around 240 service outlets in Hong Kong and serve over half the adult population in Hong Kong.

We are currently seeking high-calibre individuals to join our team as Counter Service Officer.

Principal responsibilities:
  • Provide quality service through efficient and customer-friendly counter transactions
  • Deliver banking services and solutions by understanding customer needs and making appropriate referrals
  • Support branch operations and adhere to relevant guidelines and procedures
  • Associate degree / Higher diploma holder, with at least five subjects at Grade E / Level 2 / "Attained" or above in the HKCEE / HKDSE, including Chinese, English and Mathematics, less academically qualified candidates with relevant work experience will also be considered
  • Strong service orientation with good interpersonal and communication skills
  • Self-motivated, attentive to detail, eager to learn with positive attitude
  • Proficient in both English and Chinese, with ability to communicate in Putonghua an advantage
e-mail: recruit09@hangseng.com

Technical Skills

  • Customer Service