Hang Seng Bank

Business Transformation Manager (Contract until 31 December 2017)

Hang Seng Bank
Intermediate (3-6 years)
English, Cantonese

Job Description

Business Transformation Manager (Contract until 31 December 2017)

Business Transformation Manager (Contract until 31 December 2017)

RBWM Chief Operating Office

We are currently seeking a high caliber professional to join our department as Business Transformation Manager.

Principal responsibilities:
  • Support project execution under the Bank's Retail Transformation Programme
  • Work closely with project teams and other stakeholders to proactively manage projects under different workstreams
  • Monitor and track project status on a regular basis under the Programme's governance structure and provide oversight from PMO's perspective
  • Communicate effectively between project teams as per guidance from senior management
  • Identify projects' emerging risks and issues, and escalate them to appropriate management for timely resolution before materialization
  • Attend regular project meetings with project teams and other supporting functions
  • Ensure project documentation is complete and up-to-date
  • Prepare regular project status update to management and relevant committees
  • Prepare management reports, conduct business researches and participate in ad hoc projects to explore new business opportunities
  • University degree in Business Administration, Finance or a related discipline; professional qualifications such as CFA, PMP an asset
  • Minimum of 5 years' experience in project management covering the entire project life cycle
  • Good knowledge of retail banking and wealth management businesses, with strong business acumen and general understanding of retail business operation
  • Strong self-motivation, with the ability to work independently and under pressure
  • Good analytical, problem solving, report writing skills and analytical capabilities to deal with ambiguities
  • Excellent communication, interpersonal and analytical skills
  • Experience to influence and collaborate with stakeholders to execute project plans
  • Good knowledge of application software including MS Excel and PowerPoint
  • Proficiency in English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
(Candidates with less experience will be considered for the position of Assistant Business Transformation Manager.)
e-mail: recruit13@hangseng.com

Professional Qualifications

  • CFA Level III / CFA Charterholder
  • Project Management Professional (PMP)

Technical Skills

  • Customer Service
  • Management Reporting
  • Microsoft Excel
  • Microsoft Powerpoint
  • Project Management
  • Project Planning
  • Report Writing
  • Wealth Management