Hang Seng Bank

Business Risk and Control Manager

Hang Seng Bank
Full Time
Senior (6-10 years)
English, Cantonese

Job Description

Business Risk and Control Manager

Business Risk and Control Manager

Insurance Division

Hang Seng Bank was one of Hong Kong's bancassurance pioneers. We have offered general insurance since 1965 and diversified into life insurance in 1995.

Hang Seng Bank Limited is an insurance agent authorized by regulated insurers, which provide wide range of general insurance services including fire, marine, accident, travel, home and motor protection. With our all-round enrolment channels, there is great potential for further growth.

Should you join our Insurance business, you will focus on maintaining close relationships with our corporate and individual customers, and providing them with premium service. You will also be expected to develop new insurance products and distribution channels to meet the changing needs of customers in a dynamic environment.

We are currently seeking a high caliber professional to join our department as Business Risk and Control Manager.

Principal responsibilities:
  • Identify/ analyze risk issues, and quantify the risk impact
  • Design and recommend mitigations / controls
  • Perform testing to ensure control effectiveness
  • Keep abreast of the latest compliance requirements of the Group, Bank and regulatory authorities, initiate necessary procedural and system changes, as well as update the guidelines and procedure manuals as appropriate
  • University degree in Business Administration, Social Sciences, Computer Sciences or a related discipline
  • Minimum of 8 years' experience in project management in the field of banking or insurance industries
  • Excellent communication, interpersonal and analytical skills
  • Strong self-motivation and ability to work under pressure
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
e-mail: recruit13@hangseng.com

Technical Skills

  • Analytics
  • Compliance
  • Customer Service
  • Life Insurance
  • Project Management