Hang Seng Bank

Branch Manager

Hang Seng Bank
Full Time
Senior (6-10 years)
English, Cantonese

Job Description

Branch Manager

Branch Manager

Retail Distribution - Branch Network

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 170 branches and automated banking centres, including over 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products.

We are currently seeking a high caliber professional to join our Wealth Sales Distribution Department as Branch Manager.

Principal responsibilities:
  • Formulate and implement sales and business development plans for the branch to achieve the assigned business targets
  • Monitor the service standards of branch staff to ensure provision of premium customer services
  • Enforce established internal operation / procedures to mitigate operational risks and ensure strict sales compliance
  • Coach and motivate branch staff to build a professional and capable work force
  • University degree in Business Administration or a related discipline, or other relevant qualifications such as CFA, CFP or CFMP
  • Passes in the HKSI licensing examinations
  • Minimum 8 years' banking experience, with experience in promoting various wealth management products
  • Good communication, interpersonal and analytical skills
  • Strong self-motivation and drive to succeed, with ability to work under pressure
  • Proficiency in both English and Chinese
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
e-mail: recruit01@hangseng.com

Professional Qualifications

  • Certified Financial Marketing Professional (CFMP)
  • Certified Financial Planner (CFP)
  • CFA Level III / CFA Charterholder

Technical Skills

  • Business Development
  • Compliance
  • Customer Service
  • Sales