Hang Seng Bank

Assistant Manager, Project Management (Contract until 31 Dec 2017)

Hang Seng Bank
Full Time
Intermediate (3-6 years)
Bachelor
English, Cantonese, Mandarin (Putonghua)

Job Description

Assistant Manager, Project Management (Contract until 31 Dec 2017)


Assistant Manager, Project Management (Contract until 31 Dec 2017)

Project Management Department

Hang Seng's Unsecured Loans business offers a full spectrum of cards and personal loan products and services to customers.

We have over 20 card products, including generic credit cards, co-branded credit cards, affinity cards and commercial cards, and are one of the leading credit card issuers in the market. We are dedicated to offering customers superior credit card services and loyalty schemes, with an aim of enabling customers to get the most out of their day-to-day spending.

We are currently seeking high caliber professionals to join our department as Assistant Manager, Project Management.

Principal responsibilities:
  • Support transformation projects at Project Management function such as requirement clarification, test cases preparation, UAT execution, QC record update, post launch health check, etc.
  • Act as coordinator of departmental project activities with various control functions in regular reviews
  • Adhere to operational procedures to ensure compliance with the Bank's guidelines and relevant regulatory requirements
  • Other ad hoc supporting tasks as requested
Requirements:
  • University degree in computer science, MIS, engineering, mathematics or electronic commerce discipline
  • Minimum of 4 years of working experience, with knowledge of financial institutions business / operations an advantage
  • Good communication, interpersonal and analytical skills
  • Sound knowledge of application software such as MS Word, Excel and SQL is a must
  • Good knowledge in Visa/MasterCard/CUP system messages, MS Access, EMV standards and mobile payment knowledge an advantage
  • Proficiency in both English and Chinese, with fluency in Putonghua an advantage
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
e-mail: [email redacted, apply via Jobable]
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Technical Skills

  • Compliance
  • Customer Service
  • e-commerce
  • Mathematics
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Word
  • Project Management
  • SQL
  • User Acceptance Testing