Hang Seng Bank

Assistant Digital Banking Manager - Business Intelligence

Hang Seng Bank
Full Time
Junior (less than 3 years)

Job Description

Assistant Digital Banking Manager - Business Intelligence

Assistant Digital Banking Manager - Business Intelligence

Digital Banking

If you aspire to unleash your potential in the digital world and fast track your career in this exciting industry, Hang Seng Digital Banking offers opportunities, support and rewards that will take you further.

We are currently seeking high caliber professionals to join our team as Assistant Digital Banking Manager - Business Intelligence to provide fact based data driven insights on customer behavior that direct change in the business and drive incremental revenue.

Principal responsibilities:
  • Conduct data analysis on e-Banking customer behaviors and trends of e-Sales
  • Prepare, analyze and interpret statistical information for campaigns and deliver quality relevant tracking reports to translate the information into useful business insights
  • Participate in e-marketing initiatives as well as assisting in improving online customer experience
  • Monitor project status and ensure smooth and timely implementation
    • University graduate in Statistics, Computer Science and Information Technology or relevant discipline
    • 1 to 3 years of experience in data analysis, programming, data extraction or MIS
    • Proficiency in data analysis using programming tools and MS Access / Excel
    • Strong self-motivation with good communication, interpersonal, problem solving skills and strong sense of responsibility
    • Ability to work under pressure and meet pressing deadline
    • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
    e-mail: Recruit13@hangseng.com

    Technical Skills

    • Business Intelligence
    • Computer Programming
    • Customer Service
    • Data Analysis
    • Marketing
    • Microsoft Access
    • Microsoft Excel
    • Sales
    • Statistics
    • Translation