Hang Seng Bank

Assistant Business Insight Management Manager

Hang Seng Bank
Full Time
Intermediate (3-6 years)
Bachelor
English, Cantonese

Job Description

Assistant Business Insight Management Manager


Assistant Business Insight Management Manager

Customer Value Management

We are currently seeking a high caliber professional to join our department as Assistant Business Insight Management Manager.

Principal responsibilities:
  • Assist in setting up and enhancing the technological infrastructure for data management, CRM optimization and execution of the retail banking business' analytics and CRM strategy
  • Support the design and development of MI reporting platform and application tools for standardization and enhanced efficiency
  • Develops proficiency in multiple BI/Management Information tools to produce reports, data marts and analytical datasets for RBWM analysts
  • Act as the interface between HK business and the offshore centre by ensuring requirements are clear and complete for subsequent support
Requirements:
  • University degree in Computer Science, Data and Information Management or other related discipline
  • Minimum five years' retail banking experience in information and data management
  • Hands-on experience in the design and development of MI reporting platform / database systems
  • Prior experience in Business Intelligence development using Cognos would be an asset
  • Strong self-motivation with excellent leadership, organizational, problem solving and influencing skills
  • Ability to communicate effectively with business, operation and technology teams
  • Hands-on experience in writing UNIX/LINUX shell script is a MUST
  • Good knowledge and/or experience in UNIX/LINUX OS, Windows Server, VBA, SQL and SAS
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
e-mail: Recruit13@hangseng.com
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Technical Skills

  • Business Intelligence
  • Cognos
  • Customer Service
  • Data Management
  • Linux
  • SAS (Statistical Software)
  • Shell Script
  • SQL
  • Visual Basic for Applications (VBA)