Hang Seng Bank

Assistant Branch Service and General Banking Sales Management Manager

Hang Seng Bank
Full Time
Central
Non-specified
Intermediate (3-6 years)
Bachelor
English, Cantonese

Job Description

Assistant Branch Service and General Banking Sales Management Manager


Assistant Branch Service and General Banking Sales Management Manager

Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 170 branches and automated banking centres, including over 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products.

We are currently seeking a high caliber professional to join our department as Assistant Branch Service and General Banking Sales Management Manager.

Principal responsibilities:
  • Formulate and implement sales strategies of general banking products to achieve business goals
  • Monitor business performance and assist refinement of the business model
  • Participate in the implementation of various business initiatives under Retail Distribution for achieving business goals and channel optimization
  • Collaborate with product owners and related parties in streamlining the sales process so as to enhance customer experience and frontend efficiency
  • Keep abreast of changing business needs and incorporate them in ongoing projects and future planning
Requirements:
  • University degree in Business Administration or other relevant qualifications
  • Minimum 3 years of retail banking experience, with knowledge of general banking products and branch support experience
  • Good planning and interpersonal skills
  • Able to work independently and under pressure
  • Proficiency in both English and Chinese
  • Proficient in Microsoft applications such as Word, Excel and PowerPoint
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
e-mail: recruit01@hangseng.com
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Technical Skills

  • Customer Service
  • Futures
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word
  • Sales
  • Wealth Management