Senior Manager – Service Delivery (Technical)

Lead (more than 10 years)


Technical Skills

  • AutoCAD
  • Budgets
  • Building Management
  • Building Services
  • Facilities Management
  • Marketing
  • Risk Management
  • Surveying
  • Team Management

Job Description

Senior Manager – Service Delivery (Technical)


  • Lead a technical services team in dealing with day-to-day and proactive / planned building fabric repair & maintenance, building services system repair & maintenance, urgent repair, risk management, tenancy fitting out and reinstatement, premise improvement and renovation of commercial investment portfolio
  • Review maintenance standards and logs, well-monitor working performance and progress of contractors and other service providers to ensure company's standard is achieved and drive continuous improvement
  • Formulate annual budget of repair and maintenance works, long term building asset repairing / replacement planning and capex projects, and execute subsequent control
  • Vet and comment fitting out proposal submitted by tenants
  • Supervise planning, managing, monitoring and control of premises improvement, upgrading and alteration works
  • Plan, implement and review energy conservation measures of the premises
  • Liaise and co-ordinate with team partners of leasing, tenant services and community relations, building management, promotion and marketing as well as external consultants, designers, governmental departments and Incorporated Owners
  • Assist in adhoc projects as required


  • Degree holder in Building Surveying / Building Services Engineering / Mechanical Engineering / Electrical Engineering or equivalent
  • Possess recognized professional membership of HKIS, RICS (BS), HKIE (BSS), CIBSE, etc., or relevant discipline, is preferable
  • Possess at least 10 years of relevant experience in renovation, A&A, fit-out works and building maintenance, MVAC system operation, at sizable high-end commercial properties including office and shopping arcade in which 5 years in supervisory level
  • Well versed with the latest relevant ordinances and the best technical practices in the facility management / maintenance industry
  • Possess strong analytical, customer-oriented, excellent communication and people management skill
  • Mature, independent and with strong leadership, and able to work under pressure
  • Proficiency in written and spoken English and Chinese
  • Be familiar with MS applications, AutoCAD, building / maintenance information system and energy management
Employment TypeFull-time
Career LevelLead (more than 10 years)
Education LevelBachelor
QualificationMember, Chartered Institute of Building Services Engineers (MCIBSE), Member, Hong Kong Institute of Engineers (HKIE), Chartered Member, Royal Institution of Chartered Surveyors, Member, The Hong Kong Institute of Surveyors (MHKIS)
LanguageEnglish, Cantonese
Hang Lung PropertiesReal Estate and Property Services

Standard Chartered Bank Building, 4-4A Des Voeux Rd Central, Central

directions_walk6 mins walk from Central Station