Senior Business Analyst (EST)

Intermediate (3-6 years)


Technical Skills

  • Analytics
  • CRM
  • Data Analysis
  • Data Mining
  • Quantitative Analysis
  • Sales
  • Training

Job Description

Senior Business Analyst (EST)


  • Work with internal teams to identify business problems and develop the right approach and analytical solution
  • Assist in implementation of tech-related projects in Mainland properties
  • Assist in exploration and implementation of latest technologies applicable to retail industry
  • Perform in-depth quantitative analysis and communicate business insights to various internal teams
  • Assist in the development of advanced analytics and statistical models to support functional and industry applications e.g. customer behaviors, tenant cross selling opportunities and customer retention, etc.
  • Identify the data requirement for modelling and prepare the data set for training and testing
  • Assist in planning and managing business diagnosis and activities
  • Assist team through problem definition, issue identification and workplan development using problem solving principles and past experience


  • Bachelor degree holder in Computer Science, Engineering, e-Commerce, IT or related Business Administration discipline
  • At least 4 years of concrete experience in business data analysis, data mining or customer information management, preferable in retail industry
  • Experience in managing CRM / loyalty program
  • Proactive, open minded and good team player
  • Ability to meet travel requirements to Mainland China
  • Excellent presentation, interpersonal and communication skills
  • Good communication skill with staff at all levels, interpersonal and talent inventories in problem solving are vital
  • Proficiency in written and spoken English, Cantonese and Putonghua
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelNon-specified
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Hang Lung PropertiesReal Estate and Property Services

Standard Chartered Bank Building, 4-4A Des Voeux Rd Central, Central

directions_walk6 mins walk from Central Station