Business Analyst

Full-time
Intermediate (3-6 years)

Technical Skills

  • CRM
  • Customer Service
  • Digital Marketing
  • Marketing

Job Description

Business Analyst

Responsibilities

  • Assist in the planning and coordinating of technology-driven marketing initiatives, such as mobile apps and CRM
  • Analyze and define business requirements (focus on mobile/ digital) and implement solutions to meet the company’s long term digital strategy
  • Assist business users to define system testing scenarios, prepare test cases and expected outputs, carry out testing, document test results and communicate the results to both IT and business users for rectification
  • Source and research new technologies that may enhance customer experience, leading to recommendations and action plans
  • Coordinate with different teams internally to gain buy-in and support new technology initiatives
  • Support any ad hoc projects assigned

Requirements

  • Bachelor degree holder in Marketing, Information System, e-Commerce, IT or related discipline
  • Minimum 3 years of relevant experience in a similar role
  • Experience in mobile apps , CRM, digital marketing is a plus
  • Creative and enthusiastic on new technologies in a fast changing environment
  • Strong capability to work with different levels of stakeholders independently and willing to play a key coordinator role in Mainland China
  • Good communication and interpersonal skills
  • Good command of spoken and written English, Cantonese and Putonghua
  • A strong team player is essential for this role
  • Frequent travel to the Mainland is required
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Hang Lung PropertiesReal Estate and Property Services

Standard Chartered Bank Building, 4-4A Des Voeux Rd Central, Central

directions_walk6 mins walk from Central Station