Assistant Manager – Facilities Management System (2 Year Contract)



Technical Skills

  • Audit
  • Facilities Management
  • Futures
  • Interviews
  • Inventory Management
  • ISO
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word
  • Negotiation
  • Property Management
  • User Acceptance Testing

Job Description

Assistant Manager – Facilities Management System (2 Year Contract)


  • Assist manager to plan, prepare and implement Facility Management System for day to day building operation
  • Facilitate the negotiation of requirements amongst multiple stakeholders (i.e. able to drive standardization) and to identify the current- and future-state business processes
  • Help the business stakeholders envision the future and how their work will need to change in order to support the future processes
  • Collect and analyze requirements utilizing interviews, document analysis, workshops, use cases, business process descriptions, work flow analysis for major & medium sized projects
  • Review the process / system change requests
  • Generate business process description and use cases which documents business needs, processes, rules and details
  • Identify and document constraints, assumptions and risks associated with business requirements. Document gaps in projects whilst providing potential solutions
  • Communicate pro-actively to business stakeholders and business users throughout the project life cycle
  • Analyze the result against the expected outcome or benchmarking for process / service improvement
  • Coordinate with users for data cleansing, data conversion and regular system audit to ensure data accuracy
  • Participate in facilities management system design and user acceptance testing
  • Maintain full and up-to-date understanding of the current business practices and system capabilities
  • Provide first line support for the property management system & to coordinate and follow up with the stakeholders in outstanding issues / items
  • Compile and maintain centrally control inventory coding
  • Furnish routine analytical reports
  • Assist in drafting of procedures and manuals


  • Degree holder in facilities management/ property management/ computer science/business process analysis or related disciplines
  • Minimum 6 years of relevant experience
  • Strong interpersonal, analytical and problem solving skill
  • Knowledge and experience in ISO preferred
  • Details oriented, well organized, proactive, multi-tasking and able to prioritize work under tight schedules
  • Proficient in computer applications including Word, Excel and PowerPoint
  • Excellent command of spoken and written English and Chinese; fluency in Mandarin will be a definite advantage
  • Frequent travel to the Mainland is required
Employment TypeFull-time
Education LevelBachelor
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Hang Lung PropertiesReal Estate and Property Services

Standard Chartered Bank Building, 4-4A Des Voeux Rd Central, Central

directions_walk6 mins walk from Central Station