- Technical Support
Technical Officer (Information Technology)
Location: Appointments Unit, 35/F, Arsenal House, Police Headquarters, 1 Arsenal Street, Wanchai, Hong Kong
DutiesA Technical Officer (Information Technology) is mainly deployed on (a) providing technical support and advice to the operation, maintenance and enhancement of departmental computer systems and technical equipment; (b) conducting user acceptance tests and identifying new user requirements and areas for system enhancement; (c) liaising with the system developer on the maintenance and upgrading of computer systems; (d) handling the system Hotline and Helpdesk enquiries; and (e) preparing and updating user guides and training materials.
(Note : May be required to work irregular hours and perform outdoor duties.)
Entry RequirementsCandidates should have (a) a Diploma or Higher Certificate in Information Technology or Computer Science from a Hong Kong polytechnic / polytechnic university or Hong Kong Institute of Vocational Education (IVE) / technical college / technical institute, or equivalent; and (b) met the language proficiency requirements of Level 2 or above in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE), or equivalent [see Note (1)]; and be able to communicate in Chinese and English.
Enquiry AddressAppointments Unit, 35/F, Arsenal House, Police Headquarters, 1 Arsenal Street, Wanchai, Hong Kong
Enquiry Telephone2860 3660
SalaryMaster Pay Scale Point 9 ($20,060 per month) to Master Pay Scale Point 22 ($39,350 per month)
Closing Date(dd/mm/yyyy)27/10/2016 23:59:00
|Education Level||Lower Secondary|