Government of the Hong Kong S.A.R.

Technical Officer (Information Technology)

Government of the Hong Kong S.A.R.
Full Time
Wan Chai
Non-specified
Junior (less than 3 years)
Lower Secondary / F5 / GCSE
English, Cantonese

Job Description

Technical Officer (Information Technology)

Location: Appointments Unit, 35/F, Arsenal House, Police Headquarters, 1 Arsenal Street, Wanchai, Hong Kong

Duties

A Technical Officer (Information Technology) is mainly deployed on (a) providing technical support and advice to the operation, maintenance and enhancement of departmental computer systems and technical equipment; (b) conducting user acceptance tests and identifying new user requirements and areas for system enhancement; (c) liaising with the system developer on the maintenance and upgrading of computer systems; (d) handling the system Hotline and Helpdesk enquiries; and (e) preparing and updating user guides and training materials.
(Note : May be required to work irregular hours and perform outdoor duties.) 

Entry Requirements

Candidates should have (a) a Diploma or Higher Certificate in Information Technology or Computer Science from a Hong Kong polytechnic / polytechnic university or Hong Kong Institute of Vocational Education (IVE) / technical college / technical institute, or equivalent; and (b) met the language proficiency requirements of Level 2 or above in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE), or equivalent [see Note (1)]; and be able to communicate in Chinese and English. 

Enquiry Address

Appointments Unit, 35/F, Arsenal House, Police Headquarters, 1 Arsenal Street, Wanchai, Hong Kong 

Enquiry Telephone

2860 3660 

Salary

Master Pay Scale Point 9 ($20,060 per month) to Master Pay Scale Point 22 ($39,350 per month) 

Advertising Date

14/10/2016

Closing Date(dd/mm/yyyy)

27/10/2016 23:59:00 

Technical Skills

  • Technical Support