Government of the Hong Kong S.A.R.

Information Technology Officer (Infrastructure)

Government of the Hong Kong S.A.R.
Full Time
Intermediate (3-6 years)
Lower Secondary / F5 / GCSE
English, Cantonese

Job Description

Information Technology Officer (Infrastructure)

Location: Personnel Registry, Office of the Communications Authority, 20/F, Wu Chung House, 213 Queen’s Road East, Wanchai, Hong Kong


Information Technology Officers (Infrastructure) will be mainly responsible for –

(a) administration of IBM Domino systems and development and maintenance of IBM Notes applications;
(b) administration and maintenance of various office automation systems, Windows file servers, IP telephony systems, inventory systems and network infrastructure;
(c) administration of IT helpdesk for local and remote users;
(d) team supervision and management of outsourced projects;
(e) providing IT support and training to users; and
(f) performing other IT-related duties as and when required. 

Entry Requirements

Candidates should have –

(i) a bachelor’s degree in Computer Science, Information Technology (IT) or related discipline from a Hong Kong university, or equivalent;

(ii) met the language proficiency requirements of ‘Level 2’ [Note (1)] or above results in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE), or equivalent;

(iii) at least 4 years’ relevant post-qualification full-time IT working experience, preferably with at least 1 year in a similar post or in a comparable capacity;

(iv) at least 3 years’ full-time hands-on experience in two or more of the following areas –
• administration of IBM Domino systems and/or development of IBM Notes applications
• management of sizable computer networks (e.g. network planning, Cisco router and switch configuration, security management, resilience configuration)
• provision of helpdesk support in large organisations with Windows file servers and over 200 networked PCs

(b) Candidates should be customer-oriented, able to perform under pressure, willing to work after office hours and occasionally working on an on-call basis as required.

(c) Candidates who are holders of the following certificates or equivalent will be advantageous –
• IBM Certified System Administrator/Application Developer for Lotus Notes and Domino
• Cisco Certified Network Associate/Professional
• Certified Information Systems Security Professional
• Microsoft Technology Associate
• Microsoft Certified Professional/Solutions Associate of Windows Server

(d) Candidates who have experience in using the following technologies/products will be advantageous –
• Windows 7/10, Windows 2008/2012 servers, Windows Server clustering technology, Microsoft Active Directory, DNS, DHCP, Windows Group Policy, Microsoft System Center Configuration Manager, Microsoft Windows Server Update Services, Linux
• IBM Notes Traveler, ExtraFax for IBM Domino, LotusScripts, Sophos SafeGuard LANCrypt, endpoint security software, anti-malware software, anti-spam appliance, Symantec Backup Exec, CA ARCserve Backup, IP-PBX, iPhone/iPad, mobile device management system
• IPv6, WiFi equipment, BGP, MPLS, firewall, SSL VPN, load balancer, network monitoring/management tools, content delivery network

(e) Candidates who have experience in feasibility/technical studies and team leading/ supervision will be advantageous. 

Enquiry Address

Personnel Registry, Office of the Communications Authority, 20/F, Wu Chung House, 213 Queen’s Road East, Wanchai, Hong Kong 

Enquiry Telephone

2961 6597 


HK$29,400 - $32,400 per month 

Advertising Date


Closing Date(dd/mm/yyyy)

30/10/2016 23:59:00 

Professional Qualifications

  • Certified Information Systems Security Professional (CISSP)

Technical Skills

  • Active Directory
  • CISCO Routers
  • Domain Name Server Protocol
  • Linux