IT / Technical Support

FXCM
Full Time
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English, Mandarin (Putonghua)

Job Description

IT / Technical Support

Location: Central

Key Responsibilities:

  •          Report to the IT Manager
  •          End user support for all IT related issues, such as desktops / notebook / Blackberries / phones
  •          Hardware & software installation, support and maintenance; such as Microsoft Outlook & Office
  •          AV systems support – projectors, TVs, video conference devices
  •          Inventory checking
  •          Assist in various IT related projects, such as server and / or network equipment setup
  •          Onsite support for both of HK & Shenzhen branches

Ideal Candidate Should Be:

  •          Higher Diploma in IT or related discipline
  •          1 year relevant experiences is a must
  •          Knowledge on Windows (Windows XP, Windows 7) based desktops & Microsoft Office
  •          Knowledge in Linux / Cisco LAN switch products /  HP wireless products is an advantage
  •          Good sense of responsibilities and self motivation
  •          Pro-active and result oriented team player
  •          Good interpersonal skills and can work with users at all levels of the organization
  •          Good in English. Able to speak Mandarin is an advantage
  •          Shift duty required (8 AM – 5 PM / 11 AM – 7 PM)
  •          Able to work on overnight shift, after hours when requested
  •          Occasionally travel to Shenzhen office

We offer 5 days work, comprehensive training, excellent career development & prospect and a competitive package to the right candidate, such as annual leave, medical benefits (included clinical, hospital & dental).

If you are ready for the new challenge in your career, please send your full detailed resume with current & expected salary & availability to [email redacted, apply via Jobable] or by clicking "Apply Now" below for application.

Please visit our Website: http://www.fxcm.com for reference.

Information provided will be treated in strict confidence and only be used for recruitment-related purposes.


Technical Skills

  • CISCO Routers
  • Inventory Management
  • Linux
  • Microsoft Outlook
  • Technical Support